ERTICO is organising a dedicated, hands-on training session during the ITS European Congress focused on one of the most critical yet often overlooked aspects of future mobility: diversity and inclusion in automated public transport services.
As automation transforms transport systems across Europe, ensuring these services are accessible, equitable, and user-centred is essential. This session will move beyond theory and provide practical guidance, real-world examples, and useful tools to support inclusive deployment.
Why It Matters
As Europe moves towards increasingly automated mobility systems, ensuring that no user group is left behind is essential. This training offers a unique opportunity to gain practical knowledge and contribute to shaping inclusive, future-ready transport solutions.
Who Should Attend?
This training is open to all congress attendees.
It is particularly relevant for:
- Policy makers and public authorities
- Transport planners and operators
- Industry stakeholders developing automated mobility solutions
Why Attend?
Inclusive design is key to user adoption, system effectiveness, and long-term success of automated transport services.
By attending, participants will:
- Gain a deeper understanding of diversity and inclusion challenges in automated mobility
- Learn how to embed inclusion into policy, planning, and operations
- Explore practical, worked examples from real-world contexts
- Access ready-to-use resources, including guidance and toolkits
- Engage with peers on how to create more equitable transport systems
Objectives
- Introduce key issues around diversity and inclusion in future automated public transport
- Provide practical examples of how public authorities and industry can address these challenges
- Share resources and tools for ongoing use in projects and policy development
Expected Outcomes
Participants will:
- Develop a stronger understanding of how inclusion and diversity influence the uptake and usability of automated public transport
- Be able to apply guidance and recommendations to future services and projects
- Gain access to supporting materials for continued implementation
In addition, anonymised insights from the session may contribute to a joint paper or targeted media release, helping to amplify learnings and impact across the sector.
How to Participate
Participation is limited to eligible ITS Congress attendees. To secure your place, please sign up here.
